Cultural differences & customer service
I walked into a little shop today to buy water, and there was a man stretched out asleep on the freezer. I stopped in my tracks, uncertain as to whether I should advance into such a private moment, but the shopkeeper seemed totally at ease with the arrangement so I continued with my purchase while the man snoozed away. It got me thinking how odd some things are here, to my Western perspective. So many things leave me baffled at times. Like for example the way local people who need a pint of milk just drive up to the shop and blow their horn until someone comes out and serves them. Yesterday, I pulled up to a little grocery shop at the same time as a young local man. He started honking his horn while I got out of the car and went into the shop. When I emerged with my purchases a couple of minutes later he was still honking away impatiently. There is a culture of entitlement here in the UAE which leaves me both perplexed and cold at times. A benevolent government, keen to ...